Local Storage seems to be disabled in your browser.
For the best experience on our site, be sure to turn on Local Storage in your browser.

Privacy Policy

We respect your privacy.

At DCGpac, we are committed to protecting the privacy of all our customers. DCGpac does not sell, rent, or loan any identifiable information at the individual level regarding its customers to any third party. Any information you give us is held with utmost care and security. This information is collected primarily to ensure that we are able to fulfil your orders and to deliver to you a truly personalized shopping experience.
When you purchase products from DCGpac or register with us for any services, you have the option of receiving e-mails regarding updates about special offers, new products, and new services including any significant upgrades from DCGpac or from our marketing partners. In time, we will allow you to choose exactly the kind of information you wish to receive from us.
We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

How we many use information.

General: We use your Collected Information to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customize our Site's content, layout and service specifically for you. We may use your Collected Information to service your Account with us, including but not limited to investigating problems, resolving disputes and enforcing agreements with us. We do not sell, rent, trade or exchange any personally-identifying information of our Members. We may share certain aggregate information based on analysis of Collected Information with our partners, customers, advertisers or potential Members. We may use your Collected Information to execute marketing campaigns, promotions or advertising messages on behalf of third parties; however, in these circumstances, your Collected Information will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message.

Registration Information: We may use your Registration Information to provide services that you request or to contact you regarding additional services about which DCGpac determines that you might be interested. Specifically, we may use your email address, mailing address, phone number or fax number to contact you regarding notices, surveys, product alerts, new service or product offerings and communications relevant to your use of our Site. We may generate reports and analysis based on the Registration Information for internal analysis, monitoring and marketing decisions.

Statistical Information: We use Statistical Information to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Information for internal analysis, monitoring and marketing decisions. We may provide Statistical Information to third parties, but when we do so, we do not provide personally-identifying information without your permission.

Disclosure of Information: In addition to the circumstances described above, DCGpac may disclose User's Personal Information if required to do so:

  1. By law, required by any enforcement authority for investigation, by court order or in reference to any legal process.
  2. To conduct our business
  3. For regulatory, internal compliance and audit exercise(s)
  4. To secure our systems
  5. To enforce or protect our rights or properties of DCGpac or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.

How do we use "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to identify you in case you have visited us earlier and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

In summary, we respect the privacy of our customers completely. We use the information we collect on the store to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Security Measures

We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure correct use of information.

As a Registered Member, your Registration Information and Publishing Information (if any) can be viewed and edited through your Account which is protected by Password. We recommend that you do not divulge your Password to anyone. Our personnel will never ask you for your Password in an unsolicited phone call or in an unsolicited e-mail. If you share a computer with others, you should not choose to save your log-in information (e.g., Member ID and Password) on the computer. Remember to sign out of your Account and close your browser window when you have finished your session.

No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your information, no web site or company, including ourselves, can absolutely ensure or guarantee the security of any information you transmit to us and you do so at your own risk.

Minor

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

Data Retention

We retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable DCGpac to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

Changes to Privacy Policy

Any changes to this Privacy Policy will be communicated through our posting an amended and restated Privacy Policy on our Site. Our posting the amended and restated Privacy Policy will make such new Privacy Policy immediately effective. You agree that all Collected Information (whether or not collected prior to or after the new policy became effective) will be governed by the newest Privacy Policy then in effect. If you do not agree to the new changes in our Privacy Policy, you should contact DCGpac in writing support@dcgpac.com and specifically request that DCGpac return and/or destroy all copies of all or part of your Collected Information in DCGpac’s possession. This Privacy Policy was last amended on Oct 2022

Correcting Your Information

You can access, view and edit your Registration Information and Publishing Information (if any) through your Account with DCGpac.

Your feedback

DCGpac welcomes your continuous input regarding our Privacy Policy or our services provided to you. You may send us your comments and responses to support@dcgpac.com